Income Care
To enable us to help you to ensure that your claim runs smoothly,
you must follow these simple steps that you will find invaluable
in the unfortunate event that you need to make a claim under your
policy.
To notify your claim you should contact us within 30 days of the
date of your accident or the start of your illness. We will explain
the procedure and send you the appropriate forms to complete.
You can contact us at the following address:-
Universal Provident Limited
Phoenix Park
Blakewater Road
Blackburn
Lancashire
Telephone: 0870 160 5819
Fax: 01254 673780
Throughout your claim, to substantiate your entitlement to benefits,
you must provide us with
- medical certificates issued by a United Kingdom registered
medical practitioner, and
- any other documentation we may reasonably require.
Medical certificates must be sent to us within 15 days of issue.
Other documents must be sent to us within 30 days of being
requested to do so.
If we request medical examinations we will meet the cost.
In the
course of validating your claim we, or persons working on our behalf,
may arrange to visit you.
You must make yourself available for
such visits.
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